What Is SMS & WhatsApp Delivery?
Send document signing requests via SMS text message instead of (or in addition to) email. SMS delivery achieves 98% open rates compared to 20% for email, dramatically reducing the time it takes to get documents signed. Recipients receive a text with a secure signing link - they tap it and sign from their phone in under 2 minutes.
How Does SMS & WhatsApp Delivery Work?
When sending a document, enter the recipient's phone number instead of (or alongside) their email. BoloSign sends an SMS with a personalised message and secure signing link. The recipient taps the link, which opens the document in their mobile browser. They review, sign, and submit. Available on SMS credits (included or purchased as add-on). WhatsApp delivery available for supported regions.
How Teams Use SMS & WhatsApp Delivery
Time-sensitive contracts where email might sit unread
Blue-collar workers who check texts more than email
Delivery and logistics drivers signing BOLs on the go
Patient consent forms sent right before appointments
Emergency signatures needed within minutes, not hours
Why BoloSign's SMS & WhatsApp Delivery Is Different
DocuSign charges extra for SMS delivery. SignNow does not offer it on base plans. BoloSign includes SMS as an available feature.
Pro Tips
Start by identifying your highest-volume document type - that is where SMS & WhatsApp Delivery will save the most time.
Combine SMS & WhatsApp Delivery with reusable templates for maximum efficiency - build the template once, use SMS & WhatsApp Delivery every time you send.
Connect Google Sheets integration alongside SMS & WhatsApp Delivery to automatically track every document's status in real-time.
Test SMS & WhatsApp Delivery during the 7-day free trial with real documents - not test files - so you see the actual time savings.
If your workflow has a unique requirement, contact BoloSign - custom features are built and shipped within 1 week.
Watch BoloSign in Action
See how easy it is to use SMS & WhatsApp Delivery
Frequently Asked Questions
Everything you need to know about SMS & WhatsApp Delivery
Related Features
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